How to Locate Knowledge Base Articles

Purpose: ASU’s Knowledge Base (KB) articles are resource items provided for ASU faculty, staff, and students. Users can easily find help articles on various topics and items used at the university. Please use the Help Desk or Live Chat with any additional questions you may have or to ask about topics not provided in the KB database. New suggestions are also always welcome.

**Note that faculty/staff articles are different from students’. Students will not have access to most faculty/staff KB articles**

Other resources:
MyASU
ASU Knowledge Articles and Service Catalog
email the LMS Migration team
Video Suggestions